What was our solution?
Zero app, zero account product portal
With a single scan of a dynamic QR code on a heater, customers and technicians can access all product-relevant data and documents. Each #twintag provides a personalized digital experience by tailoring the information displayed to the specific needs of the individual scanning it. Therefore, while customers can now consult FAQ section and schedule maintenance, technicians can get a hold of a maintenance history. All with the same QR code.