Customer experiences change fundamentally when products are augmented with a digital experience. Use your product to connect to your stakeholders, share product information and create engagement.
Tell your product's story and inform your end consumer on sustainability, traceability, circular economy.
Provide technical information, give access to user manuals, share best practices, tips & tricks... for all user personas interacting with the product.
Open up an instant chat channel with customer service. Unlock new ways of collecting insights in how, when and where your product is actually used.
Provide pinpointed product service information to your customer and service center alike (maintenance, repair, inspection, re-order...).
At Twintag, we strongly believe in dreaming big and starting small. In just 5 days, we apply Product-Led Communication magic to your product.
The cherry on top? Even during the 5 days, only minimal time is required from your side. Most often, a three-hour workshop on Day 1 is all we need!
"Wow - if this can be done in just 5 days, we can truly accelerate the plans we have in mind. And it solves multiple problems at the same time. Developing this ourselves would have taken us months"
- Heating Services team Engie
Co-creation workshop
We present to you our design proposal and gather your feedback. We continue to work on the prototype.
We work out the prototype using the Twintag PLC Toolbox. In the afternoon of each day we give you an update of our progress in a short standup.
In the morning we finalise the fully functional prototype, which we present to you in the afternoon. For this presentation we would suggest to also invite possible other stakeholders to work on the prototype.
On the morning of the first day there’s a co-creation workshop:
At the end of the workshop we have clear agreement on scope & priorities for the sprint, based on:
In the afternoon we start our analysis and work out a first design proposal.
In the morning we present to you our design proposal and gather your feedback. We continue to work on the prototype.
We work out the prototype using the Twintag PLC Toolbox. In the afternoon of each day we give you an update of our progress in a short standup.
In the morning we finalise the fully functional prototype, which we present to you in the afternoon. For this presentation we would suggest to also invite possible other stakeholders.
