Service enablement

Equip your product with digital installation and service workflows while creating upsell opportunities. Manage millions of twintags with the solution that scales with your needs.

Business processes automation

With just a single QR code on your product, you can drastically lower the amount of inefficient calls and unburden your customer service team. Customers can now schedule a yearly maintenance or check their certificates/instructions/warranties/maintenance history upon scanning.

Digitise your business processes to downsize your the expenses while expanding the reach beyond local level.

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

Customer engagement and brand loyalty

Provide your customers with a direct communication channel always available at their hand. Targeted, contextualised and product-relevant information illuminates your products and services and establishes a direct-to-consumer, two-way communication channel.

Data and insights you get from people scanning twintag-powered QR codes allows you to tailor user experiences to each individual consumer, enhancing the impact of your marketing efforts. Whether it is a maintenance request, product information, installation instructions, it can all be made available directly on your product.

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

Standard

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

Scaleable

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

Tailored

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

Dynamic labelling

Asset visibility

Workflow automation

Quick-scan support

Business process automation

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

See our features

Putting just a single QR code on your product can drastically lower the amount of inefficient calls and hence unburden your customer service team. Let your customers schedule maintenance or check their certificates, instructions, warranties, maintenance history upon scanning.

Digitise your business processes to downsize your operating costs while expanding your reach beyond local level and boosting your customer experience.  

Customer engagement and brand loyalty

Provide your customers with a direct communication channel at their fingertips. Targeted, contextualised and product-relevant information illuminates your products and services and establishes a direct-to-consumer, two-way communication channel.

Data and insights you obtain from people scanning Twintag-powered QR codes allow you to tailor user experiences to each individual consumer, enhancing the impact of your marketing efforts. Whether it is a maintenance request, product information or installation instructions, they are all made available directly through your product.

Since 2017, Twintag has established itself as the go-to platform and business partner for global and local brands such as ExxonMobil, Mitsubishi Power, Alertis, Vinçotte, Katoen Natie, Legrand who use twintags on their products or packaging to

  • engage consumers for a direct dialogue through dynamic mobile experiences
  • leverage the data our platform makes transparent to make business models, products and processes more circular

Twintag is an easy-to-use repository of data about your products' journey and attributes - all bound together in a unique digital identity.

This bundle of information in the cloud is connected to your physical items to illuminate everything there is to know about them - origins, location, content, recyclability, status and more.

With our no-code and user-friendly platform, we empower our customers to leverage pre-built components where possible while allowing full customisation when and where needed.

After tested and rolled out, your chosen form of identification (QR codes, RFID, NFC etc.) can be changed or updated at any time, keeping it extremely flexible and scaleable.

And at the end, a scan is all it takes to get value - Twintag requires no app to download allowing us to keep activation energy and barrier to entry as low as possible.

See our features

Customer stories

Brands across different industries are using Twintag's Service enablement solution to optimize their business processes.

TESTIMONIALS

Improved customer experience for Alertis

How Alertis boosted their customer engagement, enabled automated administrative support and provided easy access to product and service information with the Service Enablement solution.

Read full storyAll customer stories
TESTIMONIALS

Asset management for Vinçotte

How the leading player in the Testing, Inspection and Certification industry implemented a solution which allowed 24/7 access to asset safety information and improved safety and productivity levels.

Read full storyAll customers cases

Leverage the power of Twintag

Manage millions of #twintags with tailor-made solutions that scale in line with your needs.

Create unique product fingerprints down to the required unit
(device individual component)

Access, update, and create device data in the field

Dynamically change data structures or feeds without affecting user experience

Design and implement pilot project in a matter of days

Prioritise ease-of-use through a seamless end user experience

Optionally use blockchain for decentralized data sealing

Unlock different experiences depending on who’s scanning

Flexibly integrate with existing data sources without impacting IT landscape

See our features

What makes our solution unique?

We sat down with our CEO, Alexander Carpentier, to talk about apparent challenges in the industry, trends of the market and how Twintag fits into all of that.

Customer stories

Brands across different industries are using Twintag solutions to optimize their business processes.

TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases
TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases

“Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.”

Read full storyAll customer stories

Customer stories

Brands across different industries are using Twintag solutions to optimize their business processes.

TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases
TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases

“Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.”

Read full storyAll customer stories

Customer stories

Brands across different industries are using Twintag solutions to optimize their business processes.

TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases
TESTIMONIALS

Optimization of supply chain managment processes

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Read full storyAll customers cases

“Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.”

Read full storyAll customer stories

Unlock the digital soul of
your physical product

Our experts are ready to discuss your use case. Twintag offers a wide range of integrations and custom-made solutions. Get ready to integrate your twintags in a fast-paced collaboration and see the impact from day one!
Call our team

Unlock the digital soul of
your physical product

Our experts are ready to discuss your use case. Twintag offers a wide range of integrations and custom-made solutions. Get ready to integrate your twintags in a fast-paced collaboration and see the impact from day one!
Call our team

Unlock the digital soul of
your physical product

Our experts are ready to discuss your use case. Twintag offers a wide range of integrations and custom-made solutions. Get ready to integrate your twintags in a fast-paced collaboration and see the impact from day one!
Request a demo