Success storyPartner

From paper-heavy dispatch to Paperless Truck.

Katoen Natie connected shipping documents to serialized QR codes, reducing manual handovers and making live documentation available throughout outbound logistics.

A red Katoen Natie tanker truck at an industrial loading facility

Success story · Partner

Logistics documentation and Paperless Truck

Paperless Truck grew from an operational logistics problem into a strategic partnership between Katoen Natie and Twintag.

Outbound logistics was slowed by documents moving on paper.

Preparing CMRs required manual work, internal coordination and printed documents before trucks could leave the terminal.

The Paperless Truck mobile document experience in a Katoen Natie logistics yard

Reduce manual preparation.

Operators spent time preparing legal documentation for outbound orders and coordinating it through internal email.

Remove avoidable waiting.

Drivers could be held at the terminal while documents were printed and physically delivered to the truck.

Keep documents available.

Shipping information needed to remain current, traceable and accessible after departure without relying on a paper trail.

A serialized QR code turns the CMR into a live document entry point.

Twintag connects each shipment record to the relevant documentation while Katoen Natie’s Plato system controls the operational flow.

Generate

Empty twintags are generated and uploaded to Plato, Katoen Natie’s ERP system.

Link

Plato links each twintag to its shipment.

Print

Twintags are printed on CMR waybills and other documents are uploaded digitally.

Retain

Documents stay available for up to five years after the driver departs.

“With Paperless Truck, we have already cut down 70% of the driver documents and experienced a significant reduction in waiting times on terminal. This technology allows us to prepare our company and customers for upcoming mandatory e-CMR acceptance in the EU market by 2026.”

Anton Colpaert, Regional Director Petrochemicals at Katoen Natie

Proof

Different markets. The same foundation.

Each partner starts with the problem they understand best, then uses Twintag to turn it into a scalable service.

“Our labels and identification solutions become scalable digital touchpoints for products, assets and packaging.”

Brett Wilms, President Brady EMEA and Australia

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400M+

Products & assets connected

8+ years

Connecting physical products

99.95%

Platform uptime

Unlimited

Experiences per physical item