Privacy policy

Words whose initial letter is capitalized have the meanings defined below. These definitions have the same meaning whether they appear in singular or plural.

Account

A unique account created for you to access our Service or parts of our Service.

Company

Twintag NV, Diamantstraat 8 bus 262, 2200 Herentals, Belgium, enterprise number BE 0670.856.354, also referred to as “the Company”, “We”, “Us” or “Our”.

Cookies

Small files placed on your computer, mobile device or another device that contain details of your browsing history and serve other uses.

Country

Belgium.

Device

Any device that can access the Service, such as a computer, mobile phone or digital tablet.

Personal Data

Any information relating to an identified or identifiable individual.

Service

The Website.

Service Provider

A natural or legal person who processes data on behalf of the Company, including third parties engaged to provide or support the Service or analyze how it is used.

Usage Data

Data collected automatically, either generated by use of the Service or from the Service infrastructure, such as the duration of a page visit.

Website

Twintag, accessible at twintag.com.

You

The individual accessing or using the Service, or the company or other legal entity on whose behalf that individual acts.

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include your email address, first and last name and Usage Data.

Usage Data is collected automatically and may include your Device's IP address, browser type and version, pages visited, the time and date of visits, time spent on pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect information such as the device type, unique device ID, IP address, operating system, browser type and other diagnostic data. We may also collect information sent by your browser whenever you visit the Service.

We use cookies and similar tracking technologies to track activity on our Service, store information and improve and analyze the Service. These technologies may include beacons, tags and scripts.

Cookies or browser cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, some parts of the Service may not function. Unless your browser is set to refuse cookies, our Service may use them.

Web beacons. Certain parts of our Service and emails may contain small electronic files, also called clear gifs, pixel tags or single-pixel gifs. They allow the Company to count users who visited pages or opened emails and support related website statistics and system integrity checks.

Cookies may be Persistent or Session Cookies. Persistent Cookies remain on your Device when you go offline. Session Cookies are deleted when you close your browser.

Necessary or Essential Cookies

Session Cookies administered by us. These provide services available through the Website, enable features, authenticate users and help prevent fraudulent use of accounts.

Cookies Policy or Notice Acceptance Cookies

Persistent Cookies administered by us. These identify whether users have accepted cookies on the Website.

Functionality Cookies

Persistent Cookies administered by us. These remember choices such as login details or language preferences to provide a more personal experience.

The Company may use Personal Data:

• To provide and maintain our Service, including monitoring its use.
• To manage your Account and your registration as a user of the Service.
• For the performance of a contract, including contracts for products, items or services purchased through the Service.
• To contact you by email, telephone, SMS or equivalent electronic communications about updates, products or contracted services, including necessary security updates.
• To provide news and offers about similar goods, services and events unless you opt out.
• To manage your requests.
• For business transfers, including evaluating or conducting a merger, sale, restructuring, financing or similar transaction.
• For other purposes, such as data analysis, identifying usage trends and improving our Service, products, marketing and your experience.

We may share your personal information:

• With Service Providers who monitor or analyze the Service or help us contact you.
• For business transfers connected with a merger, sale, financing or acquisition.
• With Affiliates that are required to honor this Privacy Policy.
• With business partners to offer products, services or promotions.
• With other users when you interact in public areas of the Service.
• With your consent for another purpose.

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use it as needed to comply with legal obligations, resolve disputes and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except where it strengthens security, improves Service functionality or must be retained longer by law.

Your information, including Personal Data, is processed at the Company's operating offices and in other places where the parties involved in processing are located. This means information may be transferred to and maintained on computers outside your jurisdiction, where data-protection laws may differ.

Your consent to this Privacy Policy followed by submission of information represents your agreement to that transfer. The Company will take reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer will take place unless adequate controls are in place, including controls for the security of your data and other personal information.

You have the right to delete or request our assistance in deleting Personal Data collected about you. The Service may allow you to delete certain information directly.

You may update, amend or delete your information through your Account settings, where available, or contact us to request access to, correction of or deletion of Personal Data you provided. We may need to retain certain information where we have a legal obligation or lawful basis to do so.

Business transactions. If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before it is transferred and becomes subject to a different Privacy Policy.

Law enforcement. The Company may be required to disclose Personal Data where required by law or in response to valid requests by public authorities.

Other legal requirements. The Company may disclose Personal Data in the good-faith belief that doing so is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing connected with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

The security of your Personal Data is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Service does not address anyone under 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and know that your child provided us with Personal Data, please contact us. If we learn that we collected Personal Data from a child under 13 without parental consent, we will take steps to remove it from our servers.

If consent is the legal basis for processing information and your country requires parental consent, we may require it before collecting and using that information.

Our Service may contain links to websites not operated by us. If you follow a third-party link, you will be directed to that party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and accept no responsibility for the content, privacy policies or practices of third-party sites or services.

We may update this Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page. We may also notify you by email or with a prominent notice on the Service before a change becomes effective and will update the “Last updated” date above.

Please review this Privacy Policy periodically. Changes are effective when posted on this page.

If you have questions about this Privacy Policy, contact us at privacy@twintag.com.