Every product is becoming a service — and every package a portal. Twintag empowers circularity and user engagement by turning every item into an interactive digital twin. A twintag is more than a digital ID: it’s the key to enterprise-grade connectivity between your products, your users, and your systems.
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As the world pushes for circularity, customers expect more from their physical products. Twintag powers products and packages with a virtual chip from a single unique identifier (UID), a 'digital twin'-tag to drive dynamic experiences for connected products.
Use your digital twin as a first line of support—helping customers troubleshoot on their own and easing the load on your call centers. By providing key information upfront, technicians can arrive prepared with the right parts, reducing both intervention time and repeat visits.
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With a unique product marking, you can track items from cradle to grave—ensuring that every stakeholder, at any point in the product’s journey, can access the right information based on their role, location, or timing. As circular models like rental, sharing, and repair grow, new stakeholders enter the picture—and they need tailored information to keep products in use longer.
New regulations are pushing companies to reduce packaging and waste. To make reusable packaging cost-effective, it needs added value. A unique identifier helps avoid relabelling and unlocks digital use cases across the lifecycle.
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Upcoming legislation—like the Digital Product Passport, BIS, Right to Repair, and the PPWR—is pushing companies to communicate more transparently about their products, assets, and packaging. By adding a unique QR code, you can turn your product into a powerful communication channel, offering real-time information on sustainability, marketing, service, and more.
Learn moreStay ahead of regulatory changes by ensuring your products comply with upcoming EU Digital Product Passport regulations. Use your physical products as communication channels to provide up-to-date info, such as certifications and manuals, enhancing compliance as well as customer engagement.
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Making your product circular is no longer a nice-to-have. A unique twintag on your product enables you to implement your circular business model and integrate return-repair-reuse-recycle flows, maintenance guidelines, spare parts ordering, and much more. Reduce waste while future-proofing your brand.
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With extending product lifecycles, manufacturers and retailers need to anticipate a shift in revenue channels. Leverage your physical products and generate new revenue streams by offering value-add services communicated through personalized end-user experiences.
Legislation forces companies to reduce packaging and packaging waste. To offset the costs of making a package reusable, it needs to be upgraded. Adding a unique identifier to each package enables cost-efficiency (e.g. by eliminating the need for relabelling) and unlocks new digital use cases.
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A twintag on your product helps you realize your strategic business outcomes. Create a Digital Product Passport to gain visibility into its materials, extend your product's life cycle by optimising its return and repair flow, add after-sales & support services to boost customer experience and unlock new revenues, and more.
Twintags give organizations the ability to engage with stakeholders across their value chain, including manufacturers, logistics, after-sales & service operators, inspectors, recyclers, technicians and end consumers.
The information stored on a twintag enables product-centric value across the organization by equipping teams with the information they need to make sustainable decisions.
Twintags power your products with item-level, contextualised intel across existing management systems, whether its within your composable architecture or stand-alone.
Twintag technology embeds serialized product tag management with associated user interfaces, an admin portal to manage users and analyze data, and an integration framework for building APIs and including tag master data.
Twintags can connect to any carrier, from the common QR code and RFIDs, to NFCs, links and others. Embed on a carrier that suits your requirements.
Getting started with a twintag is easy. We've worked with clients both big and small and always look for the simplest route. We recommend you start small, launch fast, and build ROI as you go.
Every interaction with your product becomes a meaningful conversation. Twintag leverages serialized unique IDs to prime its TwinAI backend with a hyper-personal context, resulting in spot-on dialogs every time.
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Embedding a twintag brings tangible results that reach beyond compliance, and directly impacts your top and bottom line.
Transform your products into revenue-generating assets. Use them as powerful digital marketing channels to create value-added services for your customers.
Optimize your operations with easy-to-implement reverse logistics. Digitize products and processes to reduce manual work and handling times. Boost self-service and eliminate excess service calls.
Ensure your business stays ahead of regulatory changes. Meet upcoming regulations mandating a Digital Product Passport, Extended Producer Responsibility or reduced packaging waste.
As a strategic partner, Twintag has accelerated the digitalization of inspection results in more ways than we could have imagined. Backed by Twintag's performant and scalable platform we are able to connect our clients with more than million inspection results every day.
Global Program Manager Digi-Tags at KIWA
We are already thinking about other potential uses of twintags because it truly made our lives easier. All in all, seeing this positive reaction towards a new tool was yet another proof that working with Twintag was a great decision.
COO at Alertis
Our pilot project in Houston confirmed that Twintag's platform is a solid basis for our digital ambitions.
Venture Manager at ExxonMobil Chemicals
With Paperless Truck, we have already cut down 70% of the driver documents and experienced a significant reduction in waiting times on terminal. This technology allows us to prepare our company and customers for upcoming mandatory e-CMR acceptance in the EU market by 2026.
Program Manager at Katoen Natie
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