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Every physical product needs its digital twin

Embrace circularity while elevating customer experiences. Drive ROI one use case at a time.
All it takes is a twintag.

Talk to usOur technology

Trusted by:

ExxonMobil Chemical logoSamsonite logoKatoen Natie logoEQUANS logoVinçotte logoTricorp Workwear logo
Collé Rental & Sales logoBaxter logoPTR Holland Group logoIntervest logoR-Cycle logoChromalox logo
SENEC logoBoels logoCO2logic logoAlertis logoLe Creuset logo

What is a twintag?

As the world pushes for circularity, customers expect more from their physical products. Twintag powers products and packages with a virtual chip from a single unique identifier (UID), a 'digital twin'-tag to drive dynamic experiences for connected products.

What are twintags used for?

A twintag on your product helps you realize your strategic business outcomes. Create a Digital Product Passport to gain visibility into its materials, extend your product's life cycle by optimising its return and repair flow, add after-sales & support services to boost customer experience and unlock new revenues, and more.

Who needs a twintag?

Twintags give organizations the ability to engage with stakeholders across their value chain, including manufacturers, logistics, after-sales & service operators, inspectors, recyclers, technicians and end consumers.

Who interacts with a twintag?

The information stored on a twintag enables product-centric value across the organization by equipping teams with the information they need to make sustainable decisions.

What data flows through a twintag?

Twintags power your products with item-level, contextualised intel across existing management systems, whether its within your composable architecture or stand-alone.

What's on the inside?

Twintag technology embeds serialized product tag management with associated user interfaces, an admin portal to manage users and analyze data, and an integration framework for building APIs and including tag master data.

What's on the outside?

Twintags connect to any physical-to-digital carrier, from the common QR code and RFIDs, to NFCs, links and others. Pick the one that suits your requirements.

How to get started?

Getting started with a twintag is easy. We've worked with clients both big and small and always look for the simplest route. We recommend you start small, launch fast, and build ROI as you go.

Build ROI fast, one twintag at a time. 

Interact with stakeholders across your value chain.

Bringing product-centric value across the organisation.

Providing intel between your existing management systems.

Built for performance, scale and rapid deployment.

Connects to any carrier.

Start small, launch fast.

How to get startedOur technology
What are twintags used for?

A twintag on your product helps you realize your strategic business outcomes. Create a Digital Product Passport to gain visibility into its materials, extend your product's life cycle by optimising its return and repair flow, add after-sales & support services to boost customer experience and unlock new revenues, and more.

Building ROI fast, one use case at a time

Who needs a twintag?

Twintags give organizations the ability to engage with stakeholders across their value chain, including manufacturers, logistics, after-sales & service operators, inspectors, recyclers, technicians and end consumers.

What's on the inside?

Who interacts with a twintag?

The information stored on a twintag enables product-centric value across the organization by equipping teams with the information they need to make sustainable decisions.

Bringing product-centric value across the organisation.

What data flows through a twintag?

Twintags power your products with item-level, contextualised intel across existing management systems, whether its within your composable architecture or stand-alone.

Providing intel between your existing management systems.

What's on the inside?

Twintag technology embeds serialized product tag management with associated user interfaces, an admin portal to manage users and analyze data, and an integration framework for building APIs and including tag master data.

Built for performance, scale and rapid deployment.

What's on the outside?

Twintags can connect to any carrier, from the common QR code and RFIDs, to NFCs, links and others. Embed on a carrier that suits your requirements.

Connects to any carrier.

How to get started?

Getting started with a twintag is easy. We've worked with clients both big and small and always look for the simplest route. We recommend you start small, launch fast, and build ROI as you go.

Start small, launch fast

Use Cases

Elevating product experiences, one twintag at a time

Create Digital Product Passports

Stay ahead of regulatory changes by ensuring your products comply with upcoming EU Digital Product Passport regulations. Use your physical products as communication channels to provide up-to-date info, such as certifications and manuals, enhancing compliance as well as customer engagement.

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Extend a product’s lifecycle

Making your product circular is no longer a nice-to-have. A unique twintag on your product enables you to implement your circular business model and integrate return-repair-reuse-recycle flows, maintenance guidelines, spare parts ordering, and much more. Reduce waste while future-proofing your brand.

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Upgrade with value-added services

With extending product lifecycles, manufacturers and retailers need to anticipate a shift in revenue channels. Leverage your physical products and generate new revenue streams by offering value-add services communicated through personalized end-user experiences.

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Return and reuse packaging

Legislation forces companies to reduce packaging and packaging waste. To offset the costs of making a package reusable, it needs to be upgraded. Adding a unique identifier to each package enables cost-efficiency (e.g. by eliminating the need for relabelling) and unlocks new digital use cases.

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new use case

Talk to your product

Every interaction with your product becomes a meaningful conversation. Twintag leverages serialized unique IDs to prime its TwinAI backend with a hyper-personal context, resulting in spot-on dialogs every time.

new use case

Talk to your product

Every interaction with your product becomes a meaningful conversation. Twintag leverages serialized unique IDs to prime its TwinAI backend with a hyper-personal context, resulting in spot-on dialogs every time.

Industries

How we optimize operations across industries

Industrial manufacturing & equipment

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Add product services

Unlock new revenue through value-added services 

Product experiences don’t need to end after a purchase. Easily communicate with customers through context-aware product experiences on any carrier (QR, RFID, etc.).

Create Digital Product Passport

Become compliant with upcoming EU regulations

Managing diverse EU compliance standards can be challenging. By assigning a twintag to your industrial equipment or products, you can collect, validate, and manage product data from multiple sources to ensure total compliance.

Extend product life cycle

Encourage stakeholders to work with products longer

Because of an increased customer demand as well as upcoming legislation (right to repair) manufacturers need a channel to communicate with a wide variety of stakeholders about their initiatives to ensure customers reuse, repair, refurbish, or remanufacture on time with a twintag.

Combat counterfeit

Prevent theft and counterfeiting of your products

Ensure ironclad product traceability for your industrial equipment or products. By assigning a twintag on your products, you can make it virtually impossible for counterfeiters to infiltrate your supply chain.

Testing, inspection & certification

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Inspect assets

Asset information — unified

Allow inspectors to access real-time, detailed information on an asset's history, maintenance records, and compliance status, all with a simple scan.

Manage asset safety

Make informed decisions to avoid safety hazards

Empowers organizations to maintain a meticulous record of asset history, enabling proactive safety management and mitigating risks.

Certify products

Streamline certification workflows

Access real-time, detailed product histories to facilitate thorough evaluations and informed decision-making.

Generate new TIC label

Create customized labels for your testing, inspection and/or certification offering

Twintags store comprehensive traceability data, including raw material sources and manufacturing processes, which can be used to generate accurate TIC labels.

Field services & engineering

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Tag assets

Give your technicians the information they need

With a twintag, field teams can access real-time data on asset history, location, condition, and performance with just a quick scan.

Inspect & certify assets

Streamline inspection and certification workflows

Field teams can access real-time information on an asset’s history, condition, and compliance status, enabling thorough and informed inspections and decision-making.

Support technicians & asset users

Provide full visibility into asset's attributes

Seamlessly integrate with existing inspection and certification workflows, allowing field technicians to log findings, schedule follow-up actions, and generate comprehensive reports.

Monitor asset performance

Optimize asset performance with real-time data

Gain a comprehensive view of asset health and utilization to drive informed decision making and proactive maintenance scheduling.

Transport & logistics

A twintag digitizes and automates transport and logistics documentation for increased efficiency and transparency.

Launch an e-CMR

Lower costs and provide greater transparency

Remove the need for paperwork and handling costs with an e-CMR (consignment note).

Digitize transport documentation

Harmonize documentation using digital formats

Align invoices and custom declarations in one digital space.

Reverse logistics

Enable reverse logistics with real-time product tracking

Make reverse-logistical processes painless and transparent.

Return, reuse packages

Simplify return and reuse processes for maximum efficiency

Make the process of returning and reusing packaging sustainable and effective.

Workwear & safety

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Create Digital Product Passport

Become compliant with upcoming EU regulations

Managing diverse EU compliance standards can be challenging. By assigning a twin-tag to your industrial equipment or products, you can collect, validate, and manage product data from multiple sources to ensure total compliance.

Extend product lifecycle

Encourage stakeholders to work with products longer

Because of an increased customer demand as well as upcoming legislation (right to repair) manufacturers need a channel to communicate with a wide variety of stakeholders about their initiatives to ensure customers reuse, repair, refurbish, or remanufacture on time with a twintag.

Add product services

Unlock new revenue through value-added services

Product experiences don’t need to end after a purchase. Easily communicate with customers through context-aware product experiences on any carrier (QR, RFID, etc.).

Return, reuse packaging

Embrace a circular approach to packaging

Streamline the return and reuse processes of workwear products, fostering a circular economy approach while driving operational efficiency.

Chemicals

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Create Digital Product Passport

Become compliant with upcoming EU regulations

Managing diverse EU compliance standards can be challenging. By assigning a twintag digital ID to your chemical products, you can collect, validate, and manage product data from multiple sources to ensure total compliance.

Trace materials

Achieve end-to-end material traceability

A twintag can store vitable information on every batch or individual product, capturing data such as chemical composition, sourcing, manufacturing, testing, and regulatory certifications.

Add product services

Unlock value-added services to generate new revenue

Product experiences don’t need to end after a purchase. Easily engage customers with context-aware product experiences on any carrier (QR, RFID, etc.).

Reuse, recycle packaging

Embrace a circular approach to packaging

Streamline the reuse and recycling processes of chemical products, fostering a circular economy approach while driving operational efficiency.

Rental

Boost efficiency, ensure regulatory compliance, and unlock new revenue opportunities with Twintag's industry-specific features.

Tag rental assets

Provide real-time product visibility

With a twintag, you can access real-time data on asset history, location, condition, and performance with just a quick scan.

Support technicians

Streamline technician workflow

Instantly access an asset’s complete history, enabling informed decision-making and targeted maintenance interventions.

Improve rental experience

Enable customer-centric rental services

Give customers detailed product information so they can select the most suitable products for their needs.

Inspect & certify assets

Streamline inspection and certification workflows

Employees can access real-time information on an asset’s history, condition, and compliance status, enabling thorough and informed inspections and decision-making.

Benefits

Drive growth and efficiency with product IDs

Embedding a twintag brings tangible results that reach beyond compliance, and directly impacts your top and bottom line.

Return on investment

Transform your products into revenue-generating assets. Use them as powerful digital marketing channels to create value-added services for your customers.

Cost savings

Optimize your operations with easy-to-implement reverse logistics. Digitize processes to reduce manual work and handling times. Boost self-service and eliminate excess service calls.

Compliance

Ensure your business stays ahead of regulatory changes. Meet upcoming regulations mandating a Digital Product Passport, Extended Producer Responsibility or reduced packaging waste.

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Technology

Streamline your path to product circularity

Kickstart your new product strategy with a twintag, designed to simplify onboarding and maximise product experiences.

Unique ID management at scale

Twintags come with a smart engine that is built for rapid deployment, performance, and dynamic evolution. Its unique ID management at scale allows you to deploy them on millions of your products for data-driven decision making.

Context-aware digital experiences

A twintag on your product comes in the carrier of your choice (QR, RFID, NFC...). Scan it to access context-aware digital experiences for stakeholders and end users across your value chain. Use our prebuilt or customizable UIs to get started in no time.

Comprehensive integration framework

Twintag's flexible integration framework allows you to connect your existing systems effortlessly. Leverage standard APIs, connectors, and tailor-made integrations to ensure a smooth and non-intrusive integration, layering Twintag on top of your existing product flows.

Our technology

Why work with us?

One-stop shop

Our technology and approach are adapted to your specific needs. Our team has the expertise to guide you the whole way.

Partners ecosystem

We offer a robust network of partners in printing, weaving, labelling and production line automation.

Simplicity at the heart

We take pride in simple solutions and a pragmatic approach. We want you to succeed and work together towards making it happen.

Talk to us
Testimonials

What our customers say

As a strategic partner, Twintag has accelerated the digitalization of inspection results in more ways than we could have imagined. Backed by Twintag's performant and scalable platform we are able to connect our clients with more than million inspection results every day.

Jonas Van hove

Global Program Manager Digi-Tags at KIWA

We are already thinking about other potential uses of twintags because it truly made our lives easier. All in all, seeing this positive reaction towards a new tool was yet another proof that working with Twintag was a great decision.

Jasper Snoeck

COO at Alertis

Our pilot project in Houston confirmed that Twintag's platform is a solid basis for our digital ambitions.

Raf Cornelissen

Venture Manager at ExxonMobil Chemicals

With Paperless Truck, we have already cut down 70% of the driver documents and experienced a significant reduction in waiting times on terminal. This technology allows us to prepare our company and customers for upcoming mandatory e-CMR acceptance in the EU market by 2026.

Servaas Ghesquiere

Program Manager at Katoen Natie

Insights

Latest updates

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