"By 2024, 75% of the top 20 global consumer goods companies will provide a digital experience to augment their physical product." Gartner Predicts 2021
"This remarkable new interaction with their beloved cigar brand binds consumers even more. At first, you could only see who made the cigar. Now you can also view where other people are smoking the Melanio cigar."
Frederik Vandermarliere - CEO at Oliva Cigars
Twintag is plc done right.
True Product-Led Communication needs the power Twintag provides.
Simple, simple, simple
Scan twintags with any smartphone. No apps, accounts or passwords. Zero threshold. No need to touch IT landscape or operations.
The same twintag changes its experience over time. As communication needs evolve, so do twintag functions.
Twintags unlock different experiences depending on who's scanning. They provide a unique, hyper-personalized experience during every interaction.
Twintag implements Product-Led Communication at scale. A twintag is a cloud-based virtual twin, tagged onto a single product, to capture its digital soul. Think of it as a chip without batteries or wiring. Internet-connected when it needs to be. With near infinite storage and processing power in the cloud. SaaS in a sticker. Discover how twintags are used to solve various Product-Led Communication challenges.
Using Twintag, this piece of HiFi equipment gets an instant digital channel that offers:
Share user specific, up to date product- related information and delight your user.
The customer has direct acces to user manuals, the warranty, dealer infomation...
Open a 2-way communication channel and increase customer engagement.
The customer can get in contact with customer service via chat. And the service operator automatically gets all info on the device.
Authenticate your product, combat counterfeiting and protect your brand.
Using a blockchain-powered digital seal, the customer can be sure this is a genuine product.
What customers love about Twintag
All types of industries have implemented twintags with great success.
"Once we started learning more about QR codes... it became clear that it was much more powerful than we had imagined. You don't only make it easier to do business with you, you also get visibility on the logistics movements."
Global New Products Marketing Manager, PE ExxonMobil Petroleum & Chemical
“Thanks to Twintag's traceability solution, the actors involved can react more quickly and accurately to possible problems in the supply chain, thus offering better guarantees for overall food safety”.
Jonas Van hove
Program Manager, Vinçotte
“The simplicity of the platform allowed a quick roll-out: we quickly had a fully functioning solution set up."