Boost sales, know your customers, meet DPP standards. Right from the product itself.
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Access service history, digital product passports, manuals, and maintenance logs in seconds.
Collect insights post-purchase or prompt repeat orders, right from the product itself.
Display certifications, safety sheets, or traceability data. Tailored to who scans.
Get 24/7 conversational help in any language with troubleshooting, manuals, FAQs, warranty claims, repairs and spare part orders.
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24/7 product support at scale. Reduce returns, improve shelf experience, and boost customer satisfaction.
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Have access to full product and maintenance history. Diagnose faster and do fewer repeat visits.
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Own the post-sale experience. Enable reorders, gather feedback and activate new revenue channels.
Whether it’s guiding a customer through setup, simplifying a return, or connecting to product support, each digital ID adapts to the moment. One simple scan unlocks exactly what’s needed.
They tagged each of their rental assets to enable real-time tracking, centralization of manuals, warranties, basic product info and return flows.
They equipped their pilot ladders with unique IDs to prevent counterfeit, ensure the safety of marine pilots, and build consumer trust.
With serialized labels on their products, ExxonMobil improved their customer experience while creating a digital platform for other use cases.
It knows your customer, understands the product, remembers its history, and adapts over time.
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