Activate your asset as a service channel

Deliver the right data to the right person: for maintenance, compliance, and service. Instantly and on-site.

Trusted and used by:
ExxonMobil Chemical logo
Katoen Natie logo

No more paper binders or outdated PDFs: deliver manuals, safety info, or checklists directly on site.

Log maintenance, inspections, and repairs. Keep everyone aligned with a shared digital record.

Technicians, customers, inspectors: show the right data to the right person, every time.

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Benefits Twintag for Assets

For the end customer:

Gain transparency into asset status, maintenance schedules, and support resources, fostering trust and satisfaction.

For maintenance managers:

Monitor asset performance, schedule preventive maintenance and ensure compliance with service level agreements (SLAs).

For field technicians:

Access to full product and maintenance history drives faster diagnostics and fewer repeat visits.

For compliance officers:

Ensure assets meet regulatory standards by maintaining up-to-date inspection records and certifications.

Smarter service powered by AI

It’s not a chat, it is a conversation.

It knows your customer, understands the product, remembers its history, and adapts over time.

Speaks 104 languages.
Aligns with your brand voice and service model.
Gets better with every interaction.

The results you can expect.

Fewer support tickets.
Faster first-time fixes.
Better use of your technicians' time.
A living service record, updated with every scan.

Make customer service your strength