Activate your asset as a service channel

Deliver the right data to the right person: for maintenance, compliance, and service. Instantly and on-site.

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No more paper binders or outdated PDFs: deliver manuals, safety info, or checklists directly on site.

Log maintenance, inspections, and repairs. Keep everyone aligned with a shared digital record.

Technicians, customers, inspectors: show the right data to the right person, every time.

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Benefits Twintag for Assets

For the end customer

Gain transparency into asset status, maintenance schedules and support resources. Foster trust and satisfaction.

For maintenance managers

Monitor asset performance, schedule preventive maintenance and ensure compliance with service level agreements (SLAs).

For field technicians

Access full asset and maintenance history. Drive faster diagnostics, have fewer repeat visits.

For compliance officers

Ensure assets meet regulatory standards by maintaining up-to-date inspection records and certifications.

Same tag. Different story.

By tagging their assets, they unlocked exactly what was needed in each context. Whether that meant improving the customer experience, optimizing asset management, or ensuring on-time delivery. Same tag, different but relevant value every time.

Smarter service powered by AI

It’s not a chat, it is a conversation

It knows your customer, understands the product, remembers its history, and adapts over time.

speaks 104 languages
aligns with your brand voice and service model
gets better with every interaction

The results you can expect

fewer support tickets
faster first-time fixes
better use of your technicians' time
a living service record, updated with every scan

Make customer service your strength