Equans
A major player in the offshore wind energy industry strategically employed equipment tagging, resulting in streamlined workflows, prompt access to essential asset information, and ultimately achieving on-time project delivery and enhanced operational efficiency.
The project
The customer
EQUANS is the world leader in multi-technical installations and maintenance services. They cover the entire value chain of installations: consultancy, feasibility studies, engineering, manufacturing, installation, commissioning, project management, energy efficiency audits, multi-technical management, and maintenance.
The collaboration with Twintag was carried out with the Offshore Division of Equans which focuses on wind high-voltage substations. With its expertise in Engineering, Procurement, Construction, Installation, and Commissioning (EPCIC) of Offshore High-Voltage Substations (OHVS) as well as the Monitoring and Maintenance of complete offshore wind farms, EQUANS is contributing to the decarbonization and decentralization of energy worldwide.
Challenges
Manual documentation has been a default solution for keeping track of inner processes and logistics at EQUANS. This posed a challenge to their operational efficiency, impacting the overall construction processes and final deadlines.
In a strategic move to outpace competitors, EQUANS decided to digitalize all of their manual workflows. The primary goal of this collaboration was to implement a digital monitoring system for construction processes to reduce installation errors and minimize delays.
Simple, yet powerful solution
How to get started
QR codes representing twintags are assigned to Equans' cables and equipment units through mass onboarding
Labels with reference numbers and twintags (QR codes) are printed and applied on appropriate cables and equipment
Data from Equans' industrial management tool flows to Twintag’s platform, feeding into unique digital interfaces
From production line to market
Simple, yet powerful solution
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Product portal in a pocket
What was this process like:
Results and impact
Field service excellence
Revolutionizing the field service experience by delivering vital installation information directly to the fingertips of our engineers. Through intuitive smartphone guidance, we've not only amplified operational efficiency but also eradicated errors, setting a new standard for precision in every project execution.
Cost cutting
No more additional expenses for incorrectly cut cables.
On-time project delivery
Proactively spotting and addressing project delays in their early stages, ensuring smooth shipment of materials and overall project efficiency.
"The magic behind the Service Enablement Solution is that we have the human interface on the frontline and really smart data behind the scenes. The Twintag team has been engaging our end users and internal stakeholders from the start and by doing so they could quickly understand the key features needed. The platform is flexible and easy to adapt which allowed us to capture some new important features which popped up during the interactive demonstration sessions.
We are convinced that the Service Enablement Solution will bring significant benefits to Equans by reducing human error and making the information flow almost instantaneous. And as a consequence, by executing projects effectively it will increase our end customer satisfaction."
“One of a kind service”
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“The best service”
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“An amazing service”
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One digital ID.
Countless opportunities.
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