Activate your packaging as a digital channel.

Drive loyalty, ensure compliance and share info - right from the box.

Trusted and used by:

Access service history, digital product passports, manuals, and maintenance logs in seconds.

Collect insights post-purchase or prompt repeat orders, right from the product itself.

Display certifications, safety sheets, or traceability data. Tailored to who scans.

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Benefits Twintag for Assets

For the end customer:

Know exactly where to return your product, how to do it and what you’ll get in return. No guessing, no waste.

For retailers:

Turn every package into a self-service point. Fewer questions, fewer returns and happier customers.

For logistic partners:

Simplify returns and reverse logistics with clear, scannable packaging that speeds up processing.

For brands:

Make packaging work harder. Boost compliance, unlock post-sale insights, and drive reorders from day one.

Smarter service powered by AI

It’s not a chat, it is a conversation.

It knows your customer, understands the product, remembers its history, and adapts over time.

Speaks 104 languages.
Aligns with your brand voice and service model.
Gets better with every interaction.

The results you can expect.

Fewer support tickets.
Faster first-time fixes.
Better use of your technicians' time.
A living service record, updated with every scan.

Make customer service your strength