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Katoen Natie: Consumer Goods & Industry

In partnership with Katoen Natie's Consumer Goods and Industry (CGI) business unit, Twintag introduced an innovative solution to address challenges faced during pack line automation.

The project

The customer

Katoen Natie is a global e-commerce logistics and engineering leader, operating in over 30 countries. Renowned for comprehensive services like logistics, storage, and transportation, they specialize in handling and storing goods, offering value-added services for diverse industries.

Within Katoen Natie, the Consumer Goods & Industry unit specializes in flexible, high-quality services for the B2C market. A center of excellence in DIY, home & kitchenware, automotive, apparel, aftermarket, and pet care, their international team ensures agile, resilient supply chain operations for global businesses in various domains.

Challenges

Katoen Natie was looking into a parcel packing layout for its client that would automate parcel packing while providing pack lists and content sheets, originally considered as physical documents. The traditional approach of dropping pack lists into dynamically filled boxes was deemed impractical. Manual printing and insertion were undesirable. Digital delivery to end-customers via email proved unfeasible for wholesale clients with different ordering and receiving individuals.

Seeking an efficient and sustainable solution for the client, Katoen Natie’s engineering team suggested exploring Twintag’s labelling approach. It promised to eliminate paper waste, avoid manual printing, and provide digital access to order information.

Simple, yet powerful solution

Digital packlist and shipping label combined

In a single, durable label on the box, Twintag addressed defined challenges by eliminating excess paper and manual printing. Utilizing a ‘robot arm' for automated tagging on each parcel, the solution provides a clean and state-of-the-art appearance. Digital labels, securely affixed to the box until the parcel’s final destination, allow recipients to effortlessly access and manage pack lists and content sheets using smartphones, tablets, or PCs.

How to get started

1

A holder label (2D data matrix) is placed on the box for internal warehouse operations, facilitating tasks like packing contents inside.

2

This label is seamlessly associated with a specific order in Katoen Natie’s Warehouse Management System (WMS).

3

Each box, securely packed and sealed, has a twintag with a packlist (or content sheet) along with the shipping address printed and applied at the end.

the process

From production line to market

Simple, yet powerful solution

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Digital packlist and shipping label combined

What was this process like:

Results and impact

Error-free shipments

Twintag's automated labelling significantly reduces the occurrence of shipment errors. The digital labels, securely affixed from warehouse to end-customer, enhance accuracy and reliability throughout the entire delivery process.

Sustainable operations

Twintag brings substantial paper savings, aligning with sustainability goals. The elimination of paper packlists reduces environmental impact and supports a commitment to eco-friendly logistics practices.

Efficiency and creativity boost

Automated Twintag processes eliminate manual work, allowing human resources to focus on more creative tasks. This avoids human errors and contributes to a dynamic and efficient operational environment.

“Our esteemed customer expresses utmost satisfaction with the smart and sustainable solution provided by Twintag. The simplicity of the system, combined with its sustainability features, has made a positive impact on their logistics operations. In conclusion, the digital pack list implementation by Twintag, in collaboration with Katoen Natie, stands as a testament to the innovative strides being made in logistics efficiency and sustainability.”

Katoen Natie
Team for Packaging Automation
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“One of a kind service”

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Sophie Moore
VP of Design at Google
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“The best service”

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Matt Cannon
Developer at YouTube
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“An amazing service”

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John Carter
Designer at Pinterest

One digital ID. 
Countless opportunities.