Technology

One digital identity layerfor every physical product.

Twintag connects the identifier on an item to its data, its digital experience and the systems around it. One stack carries the record through every stage of its life.

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TwinOS · Item intelligence

Your analytics

Home Battery ESS-4820 · Last 12 months

Total scans

1.17M

Countries

70

Scan traffic

Top traffic countries

Belgium484,223
Germany433,010
Italy200,023

From a physical identifier
to a living digital product.

The technology works as one connected journey. Each layer has a clear job and shares the same item record underneath.

  1. 01

    Identify

    A QR code, GS1 Digital Link, NFC tag, RFID chip or existing serial opens the item.

  2. 02

    Resolve

    TwinOS connects that identifier to one durable record, its permissions and its history.

  3. 03

    Experience

    TwinStudio serves the right information and action for the person, place and moment.

  4. 04

    Connect

    Events and updates flow between the item and the systems your business already runs.

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the platform.

Each capability handles a dedicated part of the item lifecycle while sharing the same underlying digital record.

TwinOS

The operating system for item-level identity.

Resolve every carrier into one secure item record. TwinOS holds product data, permissions and lifecycle events, then makes them available wherever they are needed.

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TwinOS · Item record

Your items

One record, kept for life

Home Battery ESS-4820

Live
SerialESS-4820-00921
Installed12 Mar 2025 · Ghent
WarrantyActive until 2035
Last service4 Sep 2026

Carrier

QR

Carrier

NFC

Carrier

RFID

TwinStudio

The authoring layer for every scan.

Compose and publish product experiences without a software release. Live item data, TwinAI and audience rules keep every experience useful and current.

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TwinStudio · Design canvas

Design template

Home Battery ESS-4820 · Owner view

Twin AI

"Add a service booking block for owners in Belgium."

Product passportLive data
Installation manualLive data
Book a serviceNew
Recycling guideLive data
Publish
TwinAI

Turn item records into instant experiences and trusted AI support.

TwinAI works on identified, structured and permissioned item records, so every generated experience and every answer behind a scan is grounded in verified product data.

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TwinStudio · TwinAI
TwinAI composer
Home Battery ESS-4820 · Owner experience
Prompt and context
Prompt

Build an owner experience for the Home Battery ESS-4820 with specifications, manuals, warranty status and a repair request flow.

Draft composed
HeroProduct name, serial, status
Specifications6 fields bound
DocumentsManual, conformity, datasheet
WarrantyCoverage and expiry
ServiceRepair request form
Draft ready in 8 seconds, every block editable
Integrations

The connection to the systems you already run.

APIs, connectors, mappings and event delivery bring item-level identity into ERP, CRM, BI and partner workflows without replacing your existing stack.

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Twintag · Connections
Connections
Home Battery ESS-4820 · tw_a7f2c1
6
Connected systems
48
Fields mapped
99.95%
Delivery
Active connections
SystemTypeDirectionProtocolStatus
SAP S/4HANAERPTwo wayRESTHealthy
SalesforceCRMOutboundWebhooksHealthy
Power BIAnalyticsReadODataHealthy
SnowflakeWarehouseReadArrow Flight SQLHealthy
Partner SFTPPipelineInboundCSV nightlyQueued
Agent runtimeAutomationScopedMCPHealthy

Bring your own carriers,
keep the standards.

Use what is already printed, embedded or encoded on the product. Twintag keeps the identity stable while carriers and systems change around it.

QR codesGS1 Digital LinkNFCRFIDData MatrixExisting IDs
400M+
Products & assets connected
8+ years
Connecting physical products
99.95%
Platform uptime
Unlimited
Experiences per physical item