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Vinçotte

A leading TIC company in the Benelux region tackled the challenge of streamlining inspection and maintenance processes by introducing Digi-Tags to enable real-time access to inspection data, enhance efficiency, and improve data visualization for optimized asset management.

The project

The customer

Vinçotte, a member of the Kiwa Group, is the largest player in the Testing, Inspection, and Certification (TIC) sector in the Benelux region providing objective and advisory services in inspection, certification, conformity assessment, and training. With a rich history spanning over a century and a team of 1500 professionals, Vinçotte has established itself as a trusted partner and solution provider for multinationals, SMEs, self-employed individuals, and private individuals.

From accessing the safety of industrial equipment and machinery to certifying the quality of food, construction projects, and infrastructure, Vinçotte plays an indispensable role in protecting people, property, and the environment.

Combining expertise with innovation, Vinçotte invests in cutting-edge solutions to meet evolving industry demands, drawing from a rich history of knowledge and experience. This commitment to excellence and innovation resonates with approximately 60,000 satisfied customers served daily.

Challenges

Vinçotte faced the challenge of streamlining the inspection and maintenance process for their customers. Before, inspectors relied on printed reports to identify devices and check their inspection status manually. This not only hindered productivity but also posed risks of errors and delays in accessing critical safety information. Recognizing the need for a more efficient and user-friendly solution, Vinçotte sought to provide customers with up-to-date inspection and maintenance information in real time.

Simple, yet powerful solution

Secure asset management

With a unique twintag per asset, we consolidated maintenance history, tasks, inspection flows, and asset location into an insightful dashboard. Only authorized users can access full inspection reports, add documents and feedback and utilize the interactive dashboard to view inspection data, compare assets, and export data.

Persona-driven digital experience

Our persona-driven digital experiences offer tailored interfaces for persona scanning, catering to inspectors, engineers, or visitors. With a simple scan on any smartphone, each asset can be easily identified, and its associated data can be modified.

How to get started

1

Stickers with empty Digi-Tags are printed.

2

Our platform, already integrated with Vinçotte’s CRM and inspection software, allows for automated asset generation in Digi-tags.

3

Vincotte’s inspectors open an asset page from their Digi-Tags application and use Tag functionality to link an empty digi-tag to the inspected asset.

the process

From production line to market

Simple, yet powerful solution

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Secure asset management

Persona-driven digital experience

What was this process like:

Results and impact

Enhanced safety culture

Digi-Tags foster a real safety culture by enabling instant verification of device inspection status through a simple scan, promoting a safer work environment. This unique solution ensures structured data accessibility while safeguarding confidential information, revolutionizing safety practices.

Improved efficiency

Streamlining operations, Vinçotte and their clients benefit from instantaneous, error-free device identification and digital documentation, saving valuable time and reducing errors for both employees and management. With Digi-Tags, the hassle of identifying devices and searching through printed reports becomes a thing of the past, enhancing productivity and peace of mind.

Enhanced data visualization

Digital IDs on assets enable real-time monitoring and informed decision-making for optimized management. The analytics dashboard offers comprehensive inspection history and comparative safety data, while Digi-Tags provide unprecedented asset visibility for smarter decision-making and improved efficiency.

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“One of a kind service”

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Sophie Moore
VP of Design at Google
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“The best service”

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Matt Cannon
Developer at YouTube
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“An amazing service”

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John Carter
Designer at Pinterest

One digital ID. 
Countless opportunities.