Now your products can handle any service requests

Give every product a smart, scannable service interface and get instant help, key product info, and essential actions.

A unique service rep inside every product

Twintag turns any product - new and existing - into a smart service hub with just one service tag. No app. No login. Just instant, personalised support available 24/7.

Access service history, Digital Product Passports, manuals, and maintenance logs in seconds

Get conversational self-help, request repairs or inspections, and order spare parts

Captures all details and fits seamlessly into existing workflows like email or service tickets

A win-win-win for everyone

For consumers

24/7 conversational help in any language with troubleshooting, manuals, FAQs, warranty claims, repairs, and spare part orders—all in one place.

For retailers

Happier customers and reduced, fully documented returns. New upsell opportunities for services, parts, and warranties.

For service providers

Access to full product and maintenance history drives faster diagnostics and fewer repeat visits.

For brands

Lower call center load and smarter routing of complex cases to human experts turn service into a true driver of customer loyalty.

Smarter service powered by AI

It’s not a chat, it is a conversation

It knows your customer, understands the product, remembers its history, and adapts over time.

Speaks 104 languages

Aligns with your brand voice and service model

Gets better with every interaction

The results you can expect

Fewer support tickets

Faster first-time fixes

Better use of your technicians' time

A living service record, updated with every scan

#twintagyourproducts

Make them smarter

Integrate TwinAI into your products and turn them into interactive, intelligent assets.

Scale efficiently

Standardize offerings while still leveraging the specific context of each use case. No need for extensive customization.

Customize solution

If you need specialized functions, our team can develop custom features to meet your exact needs.

Get started today