Give every appliance a digital service assistant

Your customers don’t want to search for help. They want help to find them.

A unique service sticker for every appliance

Twintag turns any appliance - new and existing - into a smart service hub with just one QR code in a stciker. No app. No login. Just instant, personalised support available 24/7.

Access service history, manuals, and maintenance logs in seconds

Trigger repairs, inspections, and spare parts orders

Seamlessly integrated with your existing flows

A win-win-win for everyone

For consumers

24/7 access to troubleshooting, manuals, FAQs, warranty claims, repairs, and spare part orders—all in one place.

For retailers

Reduced returns with instant support and new upsell opportunities for services, parts, and warranties.

For service providers

Access to full appliance history that enables faster diagnostics and fewer repeat visits.

For brands

Reduced call center volumes with self-service and seamless support that boosts customer loyalty.

Smarter support powered by AI

This isn't just a chatbot

It's a tool that knows your customer, understands the product, remembers the history, and adapts over time.

Speaks 104 languages

Aligns with your brand voice and service model

Gets better with every interaction

The results you can expect

Fewer support tickets

Faster first-time fixes

Better use of your technicians' time

A living service record, updated with every scan

#twintagyourproducts

Make them smarter

Integrate TwinAI into your products and turn them into interactive, intelligent assets.

Scale efficiently

Standardize offerings while still leveraging the specific context of each use case. No need for extensive customization.

Customize solution

If you need specialized functions, our team can develop custom features to meet your exact needs.

Get started today