Every machine you ship keeps working for your business.
Streamline operations, improve customer experience and protect product authenticity with one dynamic identifier on every machine.
What is changing in this sector.
- 01
Regulation reaches the machine
The Machinery Regulation and the Digital Product Passport ask for digital documentation that stays with each unit.
- 02
Service becomes the margin
Spare parts, maintenance and upgrades earn more over a machine's life than the original sale.
- 03
The owner is often unknown
After delivery, dealers and operators change. Without an identity on the unit, the manufacturer loses the thread.
Machines that carry their own record keep the manufacturer connected to every service moment.
The answer starts with one identity on every item, and one record that follows it.
Today the record breaks at every handover.
Data lives with whoever touched the item last. Twintag keeps it on the item itself.
Without Twintag
- Not ready for EU product regulations
- Siloed operational workflows
- No contact with the end user after sale
- Few upsell or cross sell moments
- Slow manual product authentication
With Twintag
- A complete Digital Product Passport
- Improved supply chain visibility
- Context aware experiences per item
- Personalised service and parts offers
- Protection against counterfeit
One record from first day to last.
Every step adds to the same item record, so the next person always starts with the full picture.
- 01
Build
Serial and bill of materials
- 02
Ship
Documents travel with the unit
- 03
Operate
Manuals and support on scan
- 04
Service
History and parts per unit
- 05
Recover
Refurbish or recycle
Same identifier, same record, at every stage. Each use case below picks up one of these moments.
Start small and grow one use case at a time.
Every use case adds to the same record, so the second one is faster than the first.
Unlock revenue from value added services
Product experiences do not end at purchase. Position maintenance, repair, returns and spare parts right on the product.
- >Recurring service offers
- >Feedback through personalised interfaces
- >Engagement across the life cycle
Stay compliant with EU regulation
Collect, validate and manage product data from many sources so each machine carries the evidence it needs.
- >Manuals and certificates in one place
- >End to end asset traceability
- >Views per stakeholder
Keep products in use for longer
Right to repair and customer demand call for a channel that drives reuse, repair and refurbishment on time.
- >Streamlined reverse logistics
- >Value from recovered materials
- >Higher customer satisfaction
Prevent theft and counterfeiting
Sealed, verifiable identifiers make it very hard for counterfeit parts to enter your supply chain.
- >Brand and IP protection
- >Authenticated replacement parts
- >Revenue kept, not lost
Give technicians the data on scan
One quick scan gives technicians the product information, service records and safety guidelines they need for efficient and safe work.
- >Manuals and safety guidance on site
- >Full service history per unit
- >Fewer calls to support
Already running in this sector.
The same item identity, deployed by customers and partners who face the same questions you do.
Explore other sectors.
Different items, the same foundation underneath.
Testing, Inspection & Certification
A certificate that lives on the asset turns every inspection into a lasting customer relationship.
Explore the sector
Transport & Logistics
When every load and carrier has an identity, handovers become data instead of paperwork.
Explore the sector
Workwear & Safety
Gear that carries its own history is safer to use and easier to give a second life.
Explore the sector