Talk to your product

Get friendly help on the spot. By an expert who happens to know you.
Every interaction with your product becomes a meaningful conversation. Twintag leverages serialized unique IDs to prime its TwinAI backend with a hyper-personal context, resulting in spot-on dialogs every time.

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Twintag AI

Question? Problem?
Your product knows best.

No more searching

Eliminate the hassle of googling or digging through manuals or portals. One scan delivers the exact information you need, right when you need it. In the format, the language and even the tone you prefer.

In management summary, geeky detail or anything in between, and applied to your very personal context.

The conversation goes both ways

Your product will listen to what you say in a conversation or analyse what you show in a picture - a product serial number plate, for instance. And then remember that information in the private context of your product.

Key benefits for you and your customers

Cost reduction

Focused support teams reduce operational costs by streamlining routine queries and reducing onsite service needs.

Enhanced service outcomes

Let TwinAI close >80% of issues and auto-generate rich tickets for the rest, focusing human attention where it’s needed.

Customization without programming

Your own custom instructions and “insider knowledge” will drive the LLM behaviour to provide or request information, solve issues, order parts, or return a product.

Organic feedback collection

Is easily woven into the process and auto-summarized on a regular basis. Your custom instructions fully determine what is collected and how this is done: even add A/B testing if you want.

Scalable customer intimacy

Simpler but hyper-personal customer interaction for a wide range of transactions (return, upsell, cross-sell, promotions, repair, recycle, donate, etc.) with minimal back-end considerations.

Smooth multilingual CX

Auto-detecting multilingual conversations lower the threshold, engage customers and broaden access to a detailed information exchange.

#twintagyourproducts

Make them smarter

Integrate TwinAI into your products and turn them into interactive, intelligent assets.

Scale efficiently

Standardize offerings while still leveraging the specific context of each use case. No need for extensive customization.

Customize solution

If you need specialized functions, our team can develop custom features to meet your exact needs.

See TwinAI in action