Belgium
Full time
Customer Solution Consultant
Lead customer solutions from needs to delivery.
Job description
Passionate about understanding customer needs and crafting solutions? Collaborate with developers, lead pre-sales, and ensure A-Z follow-up in this Customer Solution Consultant role!
Responsibilities:
- Needs Discovery: Lead in uncovering and understanding customer needs, translating them into effective solutions.
- Communication & Collaboration: Collaborate closely with developers to bring your ideas and designs to life, documented for clarity.
- Pre-sales Leadership: Assist and lead pre-sales efforts with potential (inter)national customers.
- End-to-End Ownership: Thrive on A-Z follow-up, from intake through quality assurance to delivery.
Job requirements
- You have experience as a Business/Functional/Technical Analyst (or similar) as you have experience in understanding customer needs and translating them into solutions
- Having experience in the production, logistics, packaging or Supply Chain sector is a major plus
- You live by a continuous improvement mindset and take ownership to drive change
- Basic technical affinity and knowledge. You are comfortable with or are open to learning about concepts such as CSV, JSON and the Twintag platform
- You are excited to co-create the journey and company culture that will take Twintag to the next level!
Job perks
- The opportunity to grow with Twintag and be instrumental in its customer success
- An attractive compensation package (competitive salary, electric company car + home charger, 32 annual holidays, extensive group + health insurance, monthly net expenses, meal vouchers, smartphone and more)
- An unlimited playground allowing you to leverage your make-it happen attitude
- An extremely flexible approach to personal development, mobility and workplace organisation
- A team of fun and motivated Twintaggers supporting you in your journey!