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Automating the path to smoother operations.

Add digital services to your product and optimize customer and installer support.

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What is a twintag?

As the world pushes for circularity, customers expect more from their physical products. Twintag powers products and packages with a virtual chip from a single unique identifier (UID), a 'digital twin'-tag to drive dynamic experiences for connected products.

What are twintags used for?

A twintag on your product helps you realize your strategic business outcomes. Inspect and certify assets, support technicians and assets users, monitor asset performance for predictive maintenance, and more.

Who needs a twintag?

Twintags give organizations the ability to engage with stakeholders across their value chain, including manufacturers, logistics, after-sales & service operators, inspectors, recyclers, technicians and end consumers.

Who interacts with a twintag?

The information stored on a twintag enables product-centric value across the organization by equipping teams with the information they need to make sustainable decisions.

What data flows through a twintag?

Twintags power your products with item-level, contextualised intel across existing management systems, whether its within your composable architecture or stand-alone.

What's on the inside?

Twintag technology embeds serialized product tag management with associated user interfaces, an admin portal to manage users and analyze data, and an integration framework for building APIs and including tag master data.

What's on the outside?

Twintags connect to any physical-to-digital carrier, from the common QR code and RFIDs, to NFCs, links and others. Embed on a carrier that suits your requirements.

How to get started?

Getting started with a twintag is easy. We've worked with clients both big and small and always look for the simplest route. We recommend you start small, launch fast, and build ROI as you go.

Building ROI fast, one use case at a time

Interact with stakeholders across your value chain.

Bringing product-centric value across the organisation.

Providing intel between your existing management systems.

Built for performance, scale and rapid deployment.

Connects to any carrier.

Start small, launch fast.

How to get startedOur technology
What are twintags used for?

A twintag on your product helps you realize your strategic business outcomes. Inspect and certify assets, support technicians and assets users, monitor asset performance for predictive maintenance, and more.

Building ROI fast, one use case at a time

Who needs a twintag?

Twintags give organizations the ability to engage with stakeholders across their value chain, including manufacturers, logistics, after-sales & service operators, inspectors, recyclers, technicians and end consumers.

What's on the inside?

Who interacts with a twintag?

The information stored on a twintag enables product-centric value across the organization by equipping teams with the information they need to make sustainable decisions.

Bringing product-centric value across the organisation.

What data flows through a twintag?

Twintags power your products with item-level, contextualised intel across existing management systems, whether its within your composable architecture or stand-alone.

Providing intel between your existing management systems.

What's on the inside?

Twintag technology embeds serialized product tag management with associated user interfaces, an admin portal to manage users and analyze data, and an integration framework for building APIs and including tag master data.

Built for performance, scale and rapid deployment.

What's on the outside?

Twintags can connect to any carrier, from the common QR code and RFIDs, to NFCs, links and others. Embed on a carrier that suits your requirements.

Connects to any carrier.

How to get started?

Getting started with a twintag is easy. We've worked with clients both big and small and always look for the simplest route. We recommend you start small, launch fast, and build ROI as you go.

Start small, launch fast

Solving challenges for Field Services & Engineering vendors.

Without twintag

Costly call centers

No upsell channels to the end-customer

Suboptimal material management

Supply chain bottlenecks and lost material shipments

Inefficient and paper-driven  installation and maintenance processes

Poor CX for field engineers

Costly compliance failures

With twintag

24/7 support for your customers in their language

Upsell of maintenance services

Automated material tracking

Streamlined logistics with real-time material tracking

Faster installation and maintenance times

All relevant asset information and maintenance history available on a smartphone

Full visibility of inspection reports and certifications

How are twintags used

by Field Services & Engineering vendors?

Tag assets

Give your technicians the information they need to succeed

With a twintag, field teams can access real-time data on asset history, location, condition, and performance with just a quick scan.

Access asset information quickly and accurately

Keep relevant maintenance records

Monitor and diagnose assets remotely

Improve asset lifecycle management

Inspect & certify assets

Streamline inspection and certification workflows

Field teams can access real-time information on an asset’s history, condition, and compliance status, enabling thorough and informed inspections and decision-making.

Conduct inspections tailored to an asset’s unique requirements

Secure inspection data from tampering and fraud

Automate processes such as scheduling or generating certificates

Achieve regulatory compliance throughout an asset’s life cycle

Support technicians & asset users

Provide full asset visibility to empower end users

Seamlessly integrate with existing inspection and certification workflows, allowing field technicians to log findings, schedule follow-up actions, and generate comprehensive reports.

Provide comprehensive asset records instantly

Access SOPs, guides, demos for specific equipment

Monitor usage patterns and performance data remotely

Streamline warranty and service management

Monitor asset performance

Optimize asset performance with real-time data

Gain a comprehensive view of asset health and utilization to drive informed decision making and proactive maintenance scheduling.

Access critical asset performance metrics instantly

Enable predictive maintenance scheduling

Diagnose and troubleshoot issues remotely

Capture crucial reporting data to achieve compliance

Manage sustainability performance 

Leverage granular data to inform sustainability initiatives

Capture a wealth of data throughout the entire supply chain to analyze the environmental impact of each product, identifying areas for improvement and implementing targeted sustainability initiatives.

Track sustainability data throughout an asset’s life cycle

Verify sustainability claims and certifications

Automate sustainability reporting

Gain visibility on supply chain performance and risks

Case studies

How we helped other businesses

EQUANS

With Twintag-powered dynamic QR codes, a major player in the offshore wind power space ca now monitor construction processes and reduce installation errors and delays.

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Alertis

With a dynamic QR code, a Belgian fire safety leader optimized customer and technician field support while offering a better digital experience.

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